Beyondsoft Consulting

Lab Support Engineer

Job Locations US-WA-Seattle
Job ID
2022-8668
# of Openings
3

Overview

Beyondsoft Consulting, Inc., is a leading, technical solutions and consulting partner. We combine emerging technologies and proven methodologies to tailor elegant solutions that solve complex challenges and empower our customers to accelerate their business goals. Our services include end-to-end support for cloud, digital, data analytics, multi-language translation, and testing.

 

We are looking for an on-site Lab Support Engineer to join our team! This managed service role will support one of our leading clients in Redmond. You must have solid hardware experience with a preferred IT Operations background working with Windows Server in a datacenter or a lab environment. Must be someone with a strong work ethic and not afraid of taking on new challenges with cutting edge cloud infrastructure!

 

Responsibilities

  • Manage the whole lab hardware inventory
  • Be on-site at the lab and stand by for tickets
  • Handling tickets based on SLA
  • Hardware readiness check by installing necessary OS, firmware, software and run necessary tests
  • Hardware modification, e.g., install/remove parts on the server
  • Hardware Debug, troubleshoot on any hardware related issues on the server
  • Daily communication with team members and partner teams globally

Qualifications

  • 3+ years’ experience on hardware related projects or lab engineer experience
  • Project management experience and experience leading a team
  • Experience with hardware inventory management
  • Understanding of server hardware e.g., CPU, DIMM, NVME/SATA SSD, BIOS, FPGA etc.
  • Previous IT Operations experience supporting Server Hardware/Firmware (Windows Server preferred)
  • Computer Science or Electrical Engineer Major
  • Experience with Windows Batch Script and PowerShell
  • ADO experience or other IT ticketing system is a plus
  • Must have strong motivation, able to multi-task, and willing to take on new challenges
  • Previous Microsoft experience preferred

 

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.

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