Beyondsoft Consulting

  • Support Engineer 3

    Job Locations US-WA-Redmond
    Job ID
    2018-5685
    # of Openings
    1
  • Overview

    Beyondsoft Consulting, Inc., is a leading, technical solutions and consulting partner. We combine emerging technologies and proven methodologies to tailor elegant solutions that solve complex challenges and empower our customers to accelerate their business goals. Our services include end-to-end support for cloud, digital, data analytics, multi-language translation, and testing.

    Responsibilities

    Responsibilites:

    • Acts as the final point of escalation and resolution for technical support bugs filed in the community. Provides advanced technical support to Edge developers. Provides support via written correspondence, and electronic media with the end goal of filing quality bugs with our Product team.
    • Act as technical lead and provide assistance and mentoring to other engineers.
    • Provide limited consulting to internal or external customers.
    • Research technical documents and feature lists.

    Qualifications

    Qualifications:

    • An ideal candidate should have strong customer service focus, excel at problem solving, and have a thorough understanding of Internet Technologies. In addition, applicants should have two or more years of software development.
    • Proficient with HTML, HTML5, and JavaScript, CSS
    • Experience developing in Visual Studio
    • Troubleshooting and Experience with Edge or IE11
    • Good understanding of Edge, Internet Explorer (Chrome\Firefox) features and architecture (prefer experience with Edge or Internet Explorer 11)
    • Good understanding of network communications (HTTP, TCP/IP, etc.); Proficient with HTML, HTML5, and JavaScript, CSS
    • Strong troubleshooting skills and knowledge of tools available for troubleshooting

     

    We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability

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