Beyondsoft Consulting

  • Support Engineer 3

    Job Locations US-TX-Irving
    Job ID
    2018-5215
    # of Openings
    1
  • Overview

    Beyondsoft is a global IT Consulting, Solutions and Services provider. Founded in 1995 and headquartered in Beijing, China, Beyondsoft has over 30 nationwide offices, R&D bases and delivery centers, as well as facilities in United States, Japan, India, Canada and Singapore. Beyondsoft is now focusing on using emerging, disruptive technologies, like cloud, mobility, big data and analytics, to provide powerful solutions and products for clients in a wide range of industries including: high-tech, eCommerce, finance, automobile, retail, logistics, energy, manufacturing, healthcare, telecommunications, media & entertainment, and travel.

    Responsibilities

     

    Acts as the final point of escalation and resolution for technical support. Provides advanced technical support to developers, corporate customers and end users for complex products, including highly escalated issues. Provides support via telephone, written correspondence, and electronic media. May act as technical lead and provide technical training, coaching, and mentoring to other engineers. May provide limited consulting to internal or external customers. May research technical documents and feature lists.

     

    Qualifications

     

    1. Internet information server or internet information service – administrators, installed, troubleshooting experience, FTP Service in ISS, but must want to be in a support role
    2. Net – discuss knowledgably with customers (ASP.Net Core is ok too)
    3. Technical support experience

     

    We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability

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