The Escalation Tech-III is expected to be able to perform all the job functions & duties of the Process Tech-II position. In addition, the Escalation Tech-III is the primary escalation point directly to the customer’s R&D integration engineers, R&D test owners and Quality product reliability engineers, to facilitate & resolve DET test issues & assist in root cause analysis of defects. The Escalation Tech-III communicates directly with the customer’s engineers & contractor technical staff regarding the status of specific test requests. A secondary function of the Escalation Tech-III is to receive special testing instructions from the test owners and subsequently setting up, carrying out and overseeing the special test.
Essential Duties and Responsibilities:
Education & Experience Required + Job Scoping: