Beyondsoft Consulting

Technical Support Engineer

US-ID-Boise
Job ID
2018-1419
# of Openings
1

Overview

Beyondsoft is a leading IT consulting and managed services provider specializing in consulting, product engineering, IT services and business process outsourcing. Beyondsoft combines business and technology experience to help clients successfully deliver on each of their web based initiatives.

 

We are looking for an experienced Technical Support Engineer to join our team in Boise to support one of our largest clients in the area - Hewlett Packard. This is a full-time, long term benefited position with competitive compensation. In this role you will be responsible for providing enterprise-level workflow support to 3rd party developers, acting as the bridge between HP and the developer team. The support responsibilities include consultations, resolving/triaging developer issues within the scope of the documentation, and formal training. In addition to 3rd party developer support, the Solution Support Engineer will assist in customer escalations and work with the R&D team to resolve customer technical issues. 

Qualifications

  • Minimum 3 years of experience in the technical customer support field
  • Android development experience required
  • Programming Languages - C, C++, Java
  • Scripting Languages - ksh, perl,
  • OS's - Unix, Linux, Windows (MS98/2000/NT)
  • Development Tools - Clearcase, Lynx, Java SDK  
  • Analytical problem-solving skills required
  • Excellent communication skills are essential (written and oral), as this is a highly visible position interacting with individuals of all levels of the organization
  • Ability to work independently and as part of a team
  • Local candidates only please
  • Target start date: 3/1

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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